Easy ATM Monitoring
- Optimal management of a network of self-service terminals requires a continuous effort
and permanent quest of the balance: Cost / Quality / Network Availability (Golden Triangle).
- In the case of ATM networks, the golden triangle concerns the balance between: the network
availability (productivity), the terminals TCO (Acquisition + Maintenance + Operations costs)
and quality of services provided to cardholders.EasyATM monitoring platform is an effective and efficient tool that helps reach this balance
with reduced effort of change management.
- Application Fields
- EasyATM is suitable for any organization with self-service terminals from various vendors
and operating in various areas including banking services (ATMs and currency exchangers),
transport and information (kiosks).
- Context of Use
- Easy ATM is a multi-bank and with web based architecture (J2EE), which makes it adaptable
to various contexts of use including:
While improving the service quality, Easy ATM enhances network security and provides
reliable and relevant information exploitable for better decisions on maintenance and
- Banks: with accesses granted to branches.
- Acquiring center: with access granted to members and their branches.
- Dedicated ATM monitoring center: with access granted to members and their
- A third party provider in charge of one or many ATM monitoring activities.
- EasyATM is a monitoring solution for self-service terminals that:
- Increases the availability of the ATM network
- Optimizes ATM operations and reduces the TCO of self-service equipment
- Produces significant information for better decisions in network maintenance and
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